These Terms of Service (“Terms”) govern your access to and use of clerionai.com and the Clerion Canvas-native academic intelligence platform (together, the “Service”), provided by Clerion Inc. (“Clerion,” “we,” “us,” or “our”), a Delaware corporation.
Please read them before using the Service. By accessing or using the Service you agree to these Terms and to our Privacy Policy, which is part of this agreement and describes in detail what data we collect, who it is shared with, how long we keep it, and how you delete it.
1. Who these Terms are between
These Terms are an agreement between you and Clerion Inc., a Delaware corporation with its principal place of business at 354 Hurlbutt Street, Wilton, Connecticut 06897, United States. “You” means the individual using the Service; where you use the Service through your institution, “you” also includes that institution for the provisions that apply to it.
2. Eligibility and your account
The Service is built for higher education. To use it you must be an enrolled higher-education student or an authorised staff member at an institution we serve, and you must be at least 13 years old. The Service is not directed to children and may not be used by anyone under 13. If we learn that an account belongs to a child under 13, we close it and delete the data.
Clerion does not issue passwords. You sign in by launching Clerion from within Canvas, or through your institution’s single sign-on, or, where your institution permits it, Google Workspace sign-in, so your institution’s password-strength and multi-factor authentication requirements apply to Clerion automatically. You agree to keep your institutional credentials secure, not to share your account, and to tell us promptly at alex@clerionai.com if you believe your account has been accessed by someone else. You are responsible for activity under your account, except activity resulting from our own failure.
3. Institutional agreements come first
Where Clerion is provided to you through an agreement between us and your institution (a data protection addendum, a student-data-privacy agreement, or a services contract), that agreement governs the handling of institutional and student data, and it prevails over these Terms to the extent of any conflict. Nothing in these Terms reduces the protections your institution has negotiated on your behalf, and no change to these Terms can override them.
4. The Canvas integration
The Service works by reading your academic data from your institution’s Canvas LMS. When you connect Clerion, you authorise us, through your institution’s own OAuth flow, to read courses, assignments, due dates, syllabus files, calendar events, announcements, course messages, submission status, and the assignment scores Canvas returns, so we can reconcile them and build your plan.
You may disconnect at any time from Settings, or revoke Clerion’s authorisation from your Canvas account settings directly. Disconnecting stops synchronisation immediately, destroys the stored access token, and deletes the synchronised academic data. Canvas remains the system of record; if Canvas is unavailable or its data is wrong, Clerion’s output will reflect that.
5. Your data and who owns it
You own your data. As between you and Clerion, you and your institution own all academic records, coursework, submissions, goals, and content you provide or that we read from Canvas on your behalf (“Your Data”). Clerion acquires no ownership interest in Your Data at any time.
You grant us only the narrow permission we need to run the Service for you: to host, process, and display Your Data for the purpose of delivering the features you have asked for, and for no other purpose. That permission is limited, non-exclusive, revocable at any time by you, and terminates automatically when you disconnect or delete your data. It is not perpetual, not irrevocable, not transferable, and not a licence to use Your Data for our own commercial ends. We claim no right to keep, use, publish, or license Your Data after it is deleted.
Where Your Data constitutes an education record under FERPA, we handle it as a “school official” under your institution’s direct control and use it only for the purposes the institution authorises. Requests to inspect or correct an education record are handled through your institution, and we will help it respond.
6. Deleting your data
You may delete all of your data, entirely and permanently, at any time, without giving a reason and at no cost, from Settings → Delete my account in the application, or by emailing alex@clerionai.com from your institutional email address. We complete deletion within 30 days of a request and confirm it in writing. You may export a copy of your data before you delete it.
Deletion is a hard delete of every record keyed to you; your identity record is stripped of personal information in the same operation, and the change propagates out of encrypted backups within 30 days. What survives cannot identify you: a de-identified security audit trail, and a non-personal record proving the deletion was performed. Section 7 of the Privacy Policy sets out the detail, and section 8 sets out how long we keep each category of data while your account is open.
We will never charge you, restrict your access, or treat you differently for exercising this right.
7. Privacy commitments
The following are contractual commitments:
- Clerion does not sell personal data and does not share it for cross-context behavioural advertising.
- The Service contains no advertising. No advertisements are displayed, no user is targeted for advertising, no third party is permitted to track users for advertising, and no advertising beacons, pixels, or trackers are used. Interaction measurement is limited to interactions within the Service and is used only for product functionality.
- Clerion does not construct non-educational profiles of students, and does not use Your Data to train any third party’s artificial intelligence models.
- We do not use Your Data for any purpose other than providing, securing, and supporting the Service.
8. Our third-party providers
We use a small number of third-party providers to run the Service: hosting, authentication, AI processing, and website delivery. Each one, what it does, and exactly what data it receives is listed in section 12 of the Privacy Policy.
We remain responsible to you for how those providers handle Your Data. Each is engaged under a written data-processing agreement binding it to protections at least as strong as ours, each may process Your Data only on our documented instructions and only to provide its service, and we are liable for their acts and omissions as if they were our own. Section 14 of the Privacy Policy sets out those obligations in full, including the two narrow exceptions and how each provider engages subprocessors of its own. If we add or replace a provider that touches personal data, we update the Privacy Policy and notify account holders and institutional contacts at least 30 days in advance, and the incoming provider is bound to the same or stronger terms before any data reaches it.
9. AI-assisted features
Clerion uses AI to read syllabi, reconcile conflicting deadlines, and answer your questions. Personal identifiers are removed from text before it is sent to our AI provider, and that content is not used to train models.
AI output can be wrong. Clerion’s plans, projections, and answers are informational aids. They are not academic advice, not an official record, and not a substitute for your syllabus, your instructor, your academic advisor, or your institution’s policies. Always confirm anything that matters against the authoritative source before you rely on it. Institutions that do not permit AI-assisted processing may ask us to disable these features for their tenant.
10. Acceptable use
You agree to use the Service only for lawful academic purposes. You may not:
- Interfere with, disrupt, or compromise the security, integrity, or performance of the Service, our servers, or our networks.
- Attempt to access another user’s account, data, or institution’s data, or to defeat the tenant isolation that keeps schools separate.
- Use automated scripts, bots, or scrapers against the Service without our prior written permission, or attempt to extract data in bulk.
- Reverse engineer, decompile, or attempt to derive the source code of the Service, except where that restriction is prohibited by law.
- Upload malware, or use the Service to harass, defame, or infringe the rights of anyone.
- Resell, sublicense, or provide the Service to third parties without our written agreement.
Good-faith security research is welcome. Suspected vulnerabilities should be reported to alex@clerionai.com prior to disclosure. We will not pursue legal action against researchers who act in good faith and allow a reasonable period for remediation.
11. Academic integrity
Clerion helps you understand what to work on and when. It does not do your work for you, and you may not use it to commit plagiarism, to complete assessments dishonestly, or otherwise to violate your institution’s academic-integrity policy. Those policies apply to your use of Clerion in full, and where they are stricter than these Terms, they control.
12. Our intellectual property
The Service itself (our software, interfaces, designs, models, documentation, and the Clerion name and marks) is owned by Clerion Inc. and its licensors. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your own educational use for as long as your account is active. That licence covers the Service only; it gives us no rights in Your Data, which is governed by section 5.
13. Feedback
If you send us suggestions or feedback about the Service, we may use them to improve Clerion without obligation to you. Feedback is not Your Data, and please do not include personal or academic data in it.
14. Availability and changes to the Service
We work to keep the Service available and correct, but it may be interrupted for maintenance, for reasons outside our control, or because Canvas itself is unavailable. We may add, change, or remove features. If we discontinue a feature you depend on, or the Service as a whole, we will give account holders and institutional contacts reasonable advance notice and an opportunity to export your data first.
15. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you materially breach these Terms or your institution’s policies, if required by law, or if your institution’s agreement with us ends. Except where the law or an urgent security risk prevents it, we will give you notice and, where the breach can be fixed, a reasonable chance to fix it.
On termination your licence to use the Service ends. Your data is deleted or, at your institution’s election, returned, within 30 days, and you may export it before then. Sections 5, 12, 17, 18, 19, and 20 survive termination.
16. Changes to these Terms
We may update these Terms. The “Last updated” date at the top of this page changes every time we do. For any material change (anything affecting your rights, your data, our privacy commitments, or our third-party providers), we will notify account holders by email and post an in-app notice at least 30 days before it takes effect, and we will notify the administrative contact at each partner institution. Prior versions are kept and available on request.
If you do not accept a change, stop using the Service and delete your account before the effective date; your data is erased. Continued use after the effective date means you accept the updated Terms. We will not apply a material change retroactively.
17. Disclaimer of warranties
EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR IN A WRITTEN AGREEMENT WITH YOUR INSTITUTION, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CLERION INC. MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ITS OUTPUT WILL BE ACCURATE OR COMPLETE. NOTHING IN THIS SECTION LIMITS OUR OBLIGATIONS UNDER THE PRIVACY POLICY, OUR DATA-PROTECTION COMMITMENTS, OR ANY WARRANTY THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW.
18. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLERION INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, OPPORTUNITY, OR ACADEMIC OUTCOME, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. THIS LIMITATION DOES NOT APPLY TO LIABILITY ARISING FROM OUR BREACH OF OUR DATA-PROTECTION OBLIGATIONS, OUR GROSS NEGLIGENCE OR WILFUL MISCONDUCT, OR ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
19. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles, and the state and federal courts located in Delaware have exclusive jurisdiction over any dispute, except that an institution’s own written agreement with us controls where it specifies otherwise, and nothing here deprives you of the protection of mandatory laws of the place where you live. Before filing anything, please contact us at alex@clerionai.com; most issues are faster to resolve directly.
20. General
These Terms and the Privacy Policy, together with any written agreement between us and your institution (which prevails over both), are the entire agreement between you and Clerion about the Service. If any provision is held unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them to a successor in a merger or acquisition, in which case your data remains subject to the Privacy Policy and we will notify you at least 30 days in advance so you can delete your account first.
21. Contact us
Questions concerning these Terms, and requests for support, should be directed to:
Email: alex@clerionai.com
Address: 354 Hurlbutt Street, Wilton, CT 06897, United States